ABOUT US

We have seen how the restaurant industry has changed.

Technology has fundamentally altered the way the hospitality industry engages with their customers. With experience in both front-of-house and back-of-house, our team saw how delivery apps, review sites, and social media swept into the industry without any input from within the industry itself.

We have seen how the restaurant industry has changed.

Technology has fundamentally altered the way the hospitality industry engages with their customers. With experience in both front-of-house and back-of-house, our team saw how delivery apps, review sites, and social media swept into the industry without any input from within the industry itself.

At Joalia Hospitality, we deeply value customer service and communication, understanding that they form the backbone of the restaurant industry.

Starting as digital natives and working in restaurants, sales, and customer service, our roots lie in the hospitality sector. Our team is committed to these principles, ensuring that they permeate every aspect of our work from our interactions with clients to our marketing initiatives.

We're driven by a belief in the power of human connections. Our technical expertise serves a greater purpose – to understand our clients' needs, simplify their lives, and foster lasting relationships.

Technology should serve to enhance our lives, not complicate them. As we expand into new markets, our commitment remains the same – to leverage technology to forge real, human connections, delight new customers, and simplify everyday challenges in a rapidly evolving world.

Meet our team.

Our team draws upon extensive experience in the hospitality industry everyday.

Lauren Bialkowski
Creative Director

Lauren is a formally trained chef and strategic content creating powerhouse.

Andrew Drewchin
Technology Director

You know all of this technology we speak of? Andrew is obsessed with it.

Alyssa Joanlanne
Founder

Alyssa is your marketing consultant, your brand ambassador, and partner.

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Frequently Asked Questions

Everything you need to know about Joalia Hospitality.

Do you provide brand launch services?
Certainly! At Joalia, we have a wealth of experience in launching new brands and helping businesses establish a solid foundation for success. Our expertise ranges from foundational branding, which includes custom web design and style guides, to setting up digital platforms and digital business verifications. However, that's just the beginning of what we can offer. We understand that launching a new business can be overwhelming, which is why we pride ourselves on our adaptability and ability to flex custom marketing strategies to suit your unique brand. We want your brand to stand out and have longevity, so you can rest assured that we'll work tirelessly to achieve that. If you're interested in learning more, contact us for an introductory call today!
Why do you only work within the hospitality marketing industry?
Our team has a slew of both front-of-house and back-of-house experience within the restaurant industry. We collectively witnessed as review sites and social media swept through the industry without any input from the businesses they were affecting. At Joalia, we acutely understand the challenges, opportunities, and—most importantly—how to get ahead of the B.S. so restaurants can focus on doing what they do best.
How are your services structured?
Each of our annual marketing packages are customized to fit the needs of your business. We get that it’s frustrating to deal with multiple points of contact with zero intercommunication between the entire marketing team. We’ve been there, and we’ve set out to change the way business is done. With a Joalia partnership, each of your digital marketing needs is centralized under one umbrella, and your Marketing Manager takes care of everything—so you don’t have to.
Do you build websites and landing pages?
Absolutely. By combining the latest software tools and our intimate knowledge of the restaurant industry, our design process ensures longterm site health and approachable authenticity.
Do I have to have a big budget for a Joalia Partnership?
The short answer—no! We offer different combinations of consultative and digital marketing services for various business sizes and budgets. Contact us to schedule an introductory meeting.

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